How to Hire Top Talent in a Competitive Market: 6 Strategies for Success

Arindam Chandra

With data from across 100+ clients that Autumn Leaf Consulting has served over the past 10+ years, we've seen how the right talent can elevate a company's performance and drive growth.

And the opposite is equally true - a wrong hire can be very expensive with decreased productivity, lower team morale, disrupted culture and negative reputation. 

With the intense war for talent, it's more imperative than ever to strategize effectively on what would appeal to high-performing candidates. We often say that talent is the most powerful variable you can control in your business, hence attracting top talent is a critical factor in your organization's success in today's hyper competitive market. 

In this blog, you will find strategies that have proven themselves in helping to attract great talent, with a few examples from across industries that showcase their effectiveness. From developing your employer brand to leveraging new-age technologies, these six strategies can help you represent your organization suitably, helping you attract, engage, and acquire the best talent for their organization.

1. A Strong Employer Brand

From our data, there is nothing more critical to attracting great talent than this. People will still want to work for Google and the like, even if all things (such as pay) are not equal. That said, your employer brand must truthfully represent your company's culture, values, and growth opportunities as well as highlight what sets you apart from your competitors. Do note that it’s not only your claims but that of your employees that stand out and hence company reviews in sites like Glassdoor are often the first thing candidates look-up to assess your employer brand.

Companies like Apple and Salesforce have created a strong employer brand by emphasizing their commitment to innovation, and even to philanthropy. This has taken them to the coveted list of best places to work, enabling them to attract top candidates.

To get into their shoes takes some effort but it’s not impossible. Try the following:

  • Define and communicate your company's vision, mission, purpose, values, leadership, achievements, culture (such as work-life, ethics) etc.
  • Highlight growth opportunities (learning), wealth creation opportunities (stocks), and other benefits your organization offers.
  • Leverage your marketing folks to create engaging content about your company, employee success stories etc. and put it out on social media.
  • Encourage (and reward) your employees helping you spread the word among their networks, word-of-mouth is a powerful marketing channel.

2. Competitive Compensation and Benefits

Next in terms of importance for attracting top talent is offering competitive compensation and benefits which would involve a combination of salary, performance based variable incentives and bonuses, stocks, shares or profit-sharing plans, health insurance for the employee (and their dependents), and other innovative perks.

Netflix has successfully attracted top talent by offering competitive salaries and an innovative "unlimited" vacation policy. Amazon’s stock option is very attractive from a wealth creation perspective. Several well-funded organizations in India and abroad are known for offering attractive compensation and benefits to secure high-quality candidates, though some of them serve only to appeal to those candidates who are more money minded.

Developing a competitive compensation and benefits package across the organization requires some specialization but you can try the following:

  • Research salary related information and benchmark against your industry to ensure that you are competitive.
  • Regularly review salary data about your competitors and tweak your own policies accordingly to stay ahead of the market.
  • Gather employee feedback on non-pay benefits (professional development opportunities, flexible work arrangements, wellness programs etc.) and add them to your policy.
  • Schedule a discussion round exclusively for communicating the value of your compensation and benefits package to a prospective candidate.

3. A Positive Candidate Experience

Consider this - would you, as a candidate, join an organization if your experience in interviewing with them is poor? Most wouldn’t. Hence, a positive candidate experience can considerably impact your ability to hire top talent. If every interaction that a candidate has with your organization, from the initial application to the final interview, is professional, timely, efficient, and respectful, the ‘wow’ feeling tends to sway them in your favour.

Several organizations have invested time and effort in creating a seamless and engaging candidate experience, whether by training their folks including their leaders on the art of interviewing, or by leveraging technology to keep candidates informed throughout the recruitment process. This has helped them create a positive impression on candidates right from the beginning.

Creating a positive candidate experience is more about your mindset, and less about everything else. Consider the following:

  • Streamline your job application process, making it easy for candidates to apply as well as learn about your interview process in advance.
  • Keep candidates updated throughout the recruitment process, even if there are internal hiccups, because every candidate wants clear and timely communication.
  • Train your interviewers (including your leaders) to conduct interviews that are professional, respectful, and timely.
  • Regularly check and act on feedback from your candidates and recruitment partners to identify improvement areas.

4. Streamlined Recruitment through Technology

Technology can help you streamline the recruitment process which in turn improves your ability to hire top talent in a competitive market. By automating time-consuming and repetitive tasks and harnessing data-driven insights, you are freeing up your human resources to have actual conversations with candidates which can help you identify and secure the best candidates.

Many organizations, from enterprises to start-ups, have successfully leveraged recruitment technologies to enhance their recruitment strategy, reduce time-to hire and increase the quality of their talent pool. The more aggressive among them have even started leveraging AI and Machine Learning platforms to assess candidates and raise the bar of their talent. 

Leveraging recruitment technology is neither expensive nor a rocket science anymore, you simply need to:

  • Get on a recruitment technology platform such as Expertite that can automate repetitive tasks such as screening resumes, managing job descriptions, updating candidates etc.
  • Utilize data-driven insights to understand how your recruitment strategy is performing against parameters such as time-to hire, cost-of-hire etc. 
  • Improve decision-making through the use of innovative assessment tools that can help you evaluate candidate potential more effectively.
  • Adapt your recruitment strategy based on the insights and not hesitate to make changes if and as required.

5. Talent Pipelines

Building and nurturing talent pipelines is actually a bit tough in real-life but in a competitive market, it's necessary to proactively ensure that you have access to high-quality candidates as and when a job opening comes up. It’s tough because it’s often not a priority either for the organization or for the candidates since it involves identifying potential candidates, engaging with them regularly (even when there is no current opening), and fostering relationships (that may or may not lead to future employment opportunities).

However, some companies have successfully built talent pipelines by partnering with graduate and post-graduate colleges and universities, launching early-career development programs, having well-defined internship practices or through leadership mentoring. This has helped them create ready sources of candidates for upcoming roles.

If you are keen to build and nurture talent pipelines, consider the following:

  • Partner with potential talent sources such as academic institutions and industry associations (for example, Nasscom in India).
  • Engage with passive candidates through social media networks (such as LinkedIn and Twitter) and interest groups to stay top-of-mind.
  • Offer internships to freshers, leadership mentoring to seniors, and other career development opportunities (such as for non-working women) to attract and develop future talent.
  • Utilize your applicant tracking system (ATS) such as Expertite to manage relationships with your talent pipeline effectively.

6. Culture of Inclusivity and Diversity

Last but not the least, a diverse and inclusive workforce has been proven to be a key driver of innovation, resulting in business success. If the effort is sincere and not just lip service, fostering a workplace culture that truly values diverse perspectives and backgrounds can help you attract great talent from a wider pool of candidates.

Globally, a few large organizations (such as Accenture) and several mid-size ones (such as Diabsolut) have set bold goals for gender and ethnic diversity which has positively contributed to their reputation as being progressive. But again, making a strong commitment to diversity and inclusion in the workforce isn’t so easy, though this can help in attracting top talent from diverse backgrounds.

To foster a culture of diversity, equity, and inclusivity, you need to work on the following:

  • Create your DE&I (Diversity, Equity & Inclusion) policy, set your goals and communicate them across your organization.
  • Implement DE&I training programs (including interviewing techniques) for your staff (remember to include your leaders as well).
  • Evaluate bias in your recruitment practices to ensure that they are truly inclusive (this is really difficult due to subconscious bias).
  • Highlight contributions, achievements, and successes of employees from diverse backgrounds and get everyone to celebrate.

We have almost always seen from our experience that a comprehensive approach is required to attract top talent in a competitive market. The six strategies outlined above can significantly improve your chances versus your industry peers in successfully securing the best talent. However, if this is a challenge that you believe requires external intervention, call or mail us for a consultation on the recruitment strategies and practices that you can adopt to navigate such challenges.
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